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FieldDesk

Mobilogic® FieldDesk is a wireless service management solution providing mobile field access to work orders and all related data.

Mobilogic® FieldDesk runs on any standard tablet PC running Microsoft Windows XP, Vista, Windows 7, or Windows 8. Wireless connectivity is not restricted by vendor or technology. Mobilogic® FieldDesk simply requires an internet connection.

Mobilogic® FieldDesk can be used no matter how your company conducts its business.  With customizations to fit the way your company operates, FieldDesk can operate the way your company operates.  See our Customizing FieldDesk page for more information.

(See our FieldDesk Technical requirements and Hardware Recommendations for more, or read a summary of how FieldDesk might work for your company.)

Field Desk
Mobilogic® FieldDesk benefits both your dispatchers and the field techs.

While on the job, service personnel can:

  • Receive their assignments wirelessly and accurately
  • Receive complete customer data
  • Provide real-time status updates for scheduling efficiency
  • Provide onsite customer quotes immediately
  • Update customer equipment records
  • Collect customer signature authorizing work
  • Record parts used on the job
  • Collect payment by check, cash or credit card
  • Complete custom forms electronically, reducing paper costs and delays
  • Submit all job information immediately upon completion
  • and much more
In the office Mobilogic® FieldDesk allows your dispatchers to:
  • Send assignments to field personnel quickly and easily
  • Receive status updates in real-time
  • Reduce phone interaction with field personnel
  • Receive alerts that field personnel will soon be ready for their next assignment
  • and much more
Upon job completion Mobilogic® FieldDesk automatically:
  • Posts parts and labor to the work order
  • Creates receipts
  • Attaches forms including proposal detail and customer signature to the work order
  • and much more

Learn more by visiting our FieldDesk FAQ page.

We invite you to watch FieldDesk in action in one of our webinars.

If you want to stream this webinar & you are using Chrome or Firefox as a web browser, you may need to download the Windows Media Player Plugin.
(If you have trouble playing the webinar video, you may need to need to install the GoToMeeting codec for Windows Media Player.)