FieldOPS™ Field Service Software

Streamline and Grow Your Field Service Business

Mobilogic® FieldOPS is an all-in-one Field Service Dispatch Scheduling Software with modules that fit your service business.

Features and Options

Mobilogic FieldOPS is a powerful tool designed to help both residential and commercial service and installation contractors become more efficient and profitable.

From the moment your office receives a request for an estimate or service call, until the final invoice is processed and paid, FieldOPS handles everything: Customer contact information, equipment and service history, technician schedules, parts inventory and vendor pricing, and a robust accounting system.

Office staff can quickly and easily create and dispatch jobs, text job information to technicians, and email forms and receipts to customers. Optional modules add on robust inventory management, flat rate pricing, preventive maintenance, and more capabilities to streamline your business operations.

FEATURES AND OPTIONS

The Do-It-All Management System for your Field Service Business

DBoard

Scheduling and Dispatch

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At a glance, your dispatchers will be able to see work order statuses with the color coded Dboard. Quickly switch between departments, employee groups, days and times, and make scheduling a breeze.

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Scheduling and Dispatch

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Customer Management

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Cloud Capability

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Email and Texting

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Custom Forms

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Mobile Sync

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Service Agreements

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GPS and Mapping

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Sales and Marketing

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Preventive Maintenance

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Accounting and QuickBooks

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Estimates and Job Quotes

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Complete Service History

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Inventory Control

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Flat Rate Pricing

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Scheduling and Dispatch

At a glance, your dispatchers will be able to see work order statuses with the color coded Dboard. Quickly switch between departments, employee groups, days and times, and make scheduling a breeze.

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Mobile Sync

Give your technicians the information they need, and get the work order details faster with Mobilogic FieldDesk. FieldDesk is a field service software add-on that communicates seamlessly with FieldOPS.

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Accounting and QuickBooks

Invoice customers, process payments, and avoid all those envelopes with FieldOPS Accounts Receivable module. Set up customer auto-pay and take credit cards or ACH from FieldOPS.
Keep your data in one place, and avoid duplicate entry with the FieldOPS Accounting module. Use either the built in Accounting software, or integrate with popular software like QuickBooks.

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Customer Management

FieldOPS features a detailed customer database. Each customer can have multiple contacts and a separate billing account. From the customer view, see all agreements, equipment, invoices, receipts, work orders, notes, and even copies of email sent to the customer through FieldOPS.

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Service Agreements

Do you have service agreements with your customers? Do your customers have equipment that needs regular maintenance?
Daily processing keeps your service agreements up to date, and a suite of reports and tools allow you to stay on top of your customers’ needs.

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Estimates and Job Quotes

Track job costs — parts, labor, and miscellaneous expenses — versus job profitability. Create markup tables for parts and labor, adjust those costs based on recent or average vendor prices, and know how your business is actually doing.

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Cloud Capability

FieldOPS offers the flexibility of keeping your data in the cloud or on a physical server on site. Whichever you choose, your staff will all be able to access information that stays up to date.

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GPS and Mapping

Get your technicians where they need to be faster with MapTools. MapTools integrates with several GPS providers to allow dispatchers to assign technicians to service calls based on location.

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Complete Service History

Get all your service records in one place with FieldOPS history. Technicians can reference what was done or quoted in the past when on site. FieldOPS has records for customer equipment, notes, emails sent, and all photo and document attachments.

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Email and Texting

Correspond with customers, vendors and employees from one place. Send emails or texts, attach invoices, drawings, purchase orders, or other forms, and give your printer a break.
You can let customers know when a technician is on the way, or you can create a marketing list to update customers about seasonal promotions or maintenance reminders.

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Sales and Marketing

Easily turn sales calls into work orders or jobs. Create marketing lists based on customer type, equipment, service agreements and more.
FieldOPS’ Sales and Marketing modules help you use the data you track to maintain and grow your business.

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Inventory Control

Know what you have, in what quantities, and in which locations with FieldOPS’ inventory module. Set up as many stocking locations as you need (one per truck if you’d like), and always know what inventory you have on hand, plus the cost and potential sales value of that inventory.

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Custom Forms

Create branded forms in FieldDesk that use existing information. Time sheets pull actual labor hours and time stamp data. Service forms work order details, customer data, and even technician notes. Give your technicians parts order forms, manufacturer specific forms, or any other paperwork in the field. Forms can be emailed to customers, office staff, or be attached to work orders.

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Preventive Maintenance

Preventive Maintenance keeps your customers’ equipment in tip-top shape, but if it isn’t scheduled ahead of time and automated, it’s easy to let it slip through the cracks.

FieldOPS PM tasks create and schedule work orders automatically on a pre-defined schedule. Add any task to any or all customer equipment, with or without a service agreement, and stop leaving money on the table.

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Flat Rate Pricing

Provide competitive pricing, simplify your data entry, and reduce human error with the FieldOPS Flat Rate module.
Learn More

Field Service Software that Supports Your Industry

FieldOPS serves companies in industries like heating, ventilation, and air conditioning, plumbing, garage door repair, refrigeration, electrical, mechanical, lighting, commercial kitchen installation, and much more!

HVAC

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Electrical

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Commercial Service

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specialty installation and repair

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PLUMBING

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We'd Love to Hear From You

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Office

11605 Tomahawk Creek Parkway
Suite J
Leawood, KS 66211

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