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Preparing FieldDesk Files

  • Press OK to exit the System Values set up.
  • Generate the technician parts book, repair book, and system values files for the tablets.
    • In FieldDesk Gateway: Tasks –> Export All
    • After exporting, they will be files in the “sync” subdirectory of your FieldOPS data directory.
      • Partsbook.xml, flatbook.xml, system.xml
  • Extract the common.zip and client.zip files into the sync folder, and save any additional files from your setup email to the sync folder, also.
    • Now, the contents of the sync folder should contain everything needed to set up a new technician tablet or laptop PC.