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Paging Protocols

TAP (Modem):

TAP stands for Telocator Alphanumeric input Protocol, and it is used for sending one way alphanumeric pages through a modem.  To use TAP protocol, you must have a Modem Access Number.

Use TAP protocol if you are using alphanumeric pagers.

ETAP w/Ack (Modem):

ETAP is the extended version of TAP.  This paging protocol allows PageRunner to check on the delivery status of the message (sent or received), and reflect that status in FieldOPS on the DBoard.

Skytel 2-way (Modem):

This is the paging protocol unique to Skytel devices.  Use this paging protocol if you are using Skytel pagers.

SNPP (Internet):

SNPP stands for Simple Network Paging Protocol, and it is used for sending text messages over the internet to cellphones.  To use SNPP you need to know the Server URL and Port for your cellphone provider.

Use SNPP if you are using one-way paging to a cellphone whose provider supports SNPP.

Sprint now requires their SNPP users to use their Sprint Enterprise Messaging Gateway.  To gain permission, fill out the Sprint EMG Connectivity Request Form and send it to EnterpriseMessagingGateway@sprint.com.

If you use the Sprint Enterprise Messaging Gateway, you will get a username.  This username goes in the “Security Code” field on the “Access Codes” tab of PageRunner.  If you don’t have the Access Codes tab, or if the Security code field is greyed out, let us know, and we will send you and updated version of PageRunner.

SNPP (Internet w/Ack):

This is the same as the SNPP protocol with one exception: PageRunner will check with the service provider to check for the delivery status (sent or received).

SMTP (Email):

SMTP stands for Simple Mail Transfer Protocol.  This paging protocol sends your message as an email, and your cellphone service provider delivers it as a text message.  Messages can be sent through the service provider’s mail server, or your own company mail server.  To use SMTP you’ll need an email domain and a reply to address.

WCTP:

WCTP stands for Wireless Communications Transfer Protocol.  We recommend this paging protocol for Sprint wireless users.  To use WCTP, you need permission from Sprint to use their Enterprise Messaging Gateway.  Fill out the Sprint EMG Connectivity Request form, and send it to EnterpriseMessagingGateway@sprint.com – be sure to ask for WCTP access.

If you use the Sprint Enterprise Messaging Gateway, you will get a username.  This username goes in the “Security Code” field on the “Access Codes” tab of PageRunner.  If you don’t have the Access Codes tab, or if the Security code field is greyed out, let us know, and we will send you and updated version of PageRunner.

Trimble:

This paging protocol is for users of Trimble Navigation GPS software with a Trimble device that can receive text messages.