FieldDesk™ Lite

The Simplified Mobile App for Field Technicians

Available on iOS and Android

 

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Update Assignment Status

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Record Timestamps

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Make Work Notes

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Attach Photos and Files

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View Customer History

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View Equipment History

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View Purchase Orders

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View and Edit Sales Leads

FieldDesk Lite

iOS and Android App

As a standalone app, or as a companion app to FieldDesk, FD Lite gives your technicians in the field an easy way to set real-time status updates (timestamps), attach photos and files, get driving directions and customer contact information, and more. 

When used as a companion to FieldDesk, FD Lite will update assignments that have already been received in FieldDesk. Attach a file or photo to a work order through FD Lite, and email it to the office or to the customer through FieldDesk. 

 

Receive Complete Customer Data and Service History

Get Driving Directions to Customer Address

Call or Text Customer Contacts

Take and Attach Photos to Work Orders, Customer Records, and Equipment Records

In the Office

DBoard Interaction

FieldDesk Lite has a real time connection to FieldOPS, so dispatchers can see assignment status changes on the DBoard. 

The DBoard also controls how many and which assignments are displayed on the app.

Receive Status Updates in Real-Time

Reduce Phone Interaction with Field Personnel

Software Features

Dynamic Assignment List

Whether your technicians get one assignment at a time or their entire day’s list, you can control which assignments are shown on the FieldDesk Lite home screen. During set-up, you can also choose whether  or not the assignments disappear from view after completion.

Driving Directions

Click on a customer’s address to get turn by turn driving directions using your preferred map application on your phone.

Real Time Assignment Status

At a glance, your dispatchers will be able to see work order statuses with the color coded Dboard. An icon on the assignment indicates whether or not it is available to the tech in FD Lite.

Photo Attachment

Take and attach photos to the work order, equipment record, customer record, and PO items.

File Attachments

Attach files from your phone or tablet to work orders, equipment records, customer records, or PO Items.

Full Contact List

Call or text customer contacts with your preferred phone or messaging app. All customer contact phone numbers are available in the FD Lite app.

Work Order History

See past Work Order history details: each historical record includes the work order number, date, technician, call type, status, and problem notes.

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Office

11605 Tomahawk Creek Parkway
Suite J
Leawood, KS 66211

 

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