All work order records in FieldOPS are accessible, so schedulers and technicians can review past quotes an repairs. This history is viewable in FieldOPS and FieldDesk, so technicians in the field can benefit from the historical data as much as the office staff can.
Data in FieldOPS is archived rather than deleted. Customers can be marked as inactive. Inactive customers are not shown by default in the lookup view, but a user can choose to show inactive customers.
- Quickly see past Quotes and Jobs
- FieldDesk and FieldOPS users have access to service history
- Service history for long term customers is archived for fast loading